Privicy Policy

Transformational Education Services Inc.

Privacy Policy

Revised: July 20, 2025

Your information privacy is important to us. Transformational Education Services Inc. (“we,” “us,” or “our”) provides this Privacy Policy to explain how we collect, use, protect, and disclose information when you use the website on which this policy appears (“Site”) and any related services offered through the Site (“Services”). This Privacy Policy applies to all users of the Site and Services.

This Privacy Policy applies specifically to this Site. It does not apply to any of our other websites or to other online or offline services we may offer.

BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.

1. Personal Information We Collect

We may collect the following categories and types of “Personal Information”:

  • • Contact Information: your first and last name, mailing address, email address, and phone number;

  • • Other identifying information: IP address, social media usernames, passwords, and other security data for authentication and access;

  • • Financial Information: credit card, debit card, and bank account details;

  • • Demographic information: gender, age, employment details, and income information;

  • • Geolocation data;

  • • Internet or other electronic activity: browsing, search, and click history, including how you navigate within our Site and which features you use most;

  • • Commercial information: details on products or services purchased or viewed on our Site;

  • • Audio and visual information: videos and photos you upload or share; and

  • • Inferences drawn from the above categories to create a profile reflecting your preferences, characteristics, behavior, and attitudes.

2. How We Use Personal Information

We may use your Personal Information for the following purposes:

  • Transactional Purposes: We may use your contact, financial, and commercial information to:

  • Receive, process, confirm, send, and track your registration or order;

  • Communicate with you about your order, subscription, or registration; and

  • Process any enrollment or request for our Services.

  • • Analytical Purposes: We may use identifying information, internet activity, commercial and demographic data, and geolocation data to analyze preferences, usage patterns, and statistics.

  • Marketing and Promotional Purposes: We may use your contact, commercial, demographic, electronic activity, geolocation data, and inferences to:

  • Inform you about new services, programs, and offers;

  • Provide targeted advertising;

  • Manage promotions, giveaways, and loyalty programs;

  • Distribute rewards or certificates; and

  • Share relevant content and personalized communications from us.

  • Maintenance and Improvement of the Site and Services: We may use your contact, commercial, and internet activity data to:

  • Provide Site and Service functionality, including account alerts;

  • Respond to customer service inquiries; and

  • Troubleshoot and enhance technical performance and user experience.

  •   Review and Content Creation: We may use your contact, commercial, and audio/visual information to feature user-generated content and reviews on our Site or social platforms.

  • Security and Fraud Prevention: We may use your contact, identifying, commercial, and browsing information, along with inferences, to secure the Site and Services and prevent fraud or misuse.

  • Legal and Other Requirements: We may use your information to meet legal obligations or to assist advisors (legal, financial, etc.). We may also use your data for related secondary purposes, where reasonably expected or consented to.

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3. Sources of Personal Information

We may collect Personal Information from the following sources:

  •  Directly from you: We may collect contact, demographic, and financial information when you fill out forms on the Site, subscribe to communications, or request contact. The type of information collected depends on your interaction with us.

  • From our Service Providers: We may collect information through third-party providers who work on our behalf, such as analytics platforms that monitor Site traffic and ad interaction. These providers may record session data (e.g., clicks, mouse movements, typing, and device specifications) to help us optimize the Site and Services.

  • From other third-party sources: We may collect public or consented information from third parties, such as public social media profiles or connected platforms and services.

  • Passively through technology: We may collect internet or electronic activity using tools such as cookies. For more details, see the Cookies and Advertising and Online Tracking sections below

4. Categories of Third Parties We Share Personal Information With

Service Providers

 We may work with trusted third-party vendors (“Service Providers”) to support our operations, such as web hosting, data storage, or marketing. We provide only the necessary information for them to perform their services and require them to use reasonable security practices. They may not use your information for any purpose other than what we’ve specified.

Our Affiliates

We may share information with affiliates (entities under common ownership or control) when necessary and in accordance with this Privacy Policy. Corporate Transactions. In the case of a merger, sale, or other corporate transfer, your Personal Information may be included as part of the assets transferred. Compliance with Laws and Law Enforcement

We may disclose Personal Information when we believe it is legally required—for example, in response to subpoenas or legal inquiries—or when it is necessary to protect the rights, safety, or property of Transformational Education Services Inc., our users, or others

5. Privacy Notice Specific to Mobile Messaging

Information you provide while opting into mobile messaging (the “Program”) is used solely to deliver messages and respond to you.

WE DO NOT SELL, RENT, LOAN, TRADE, OR TRANSFER YOUR PHONE NUMBER OR INFORMATION TO THIRD PARTIES FOR THEIR MARKETING PURPOSES. We reserve the right to disclose data if required by law or to protect our rights or comply with regulations. This section applies only to the Program and does not affect other aspects of this Privacy Policy. For complete details, see our Terms of Use.

 6. Cookies

We may use cookies (small text files stored on your device) and anonymous identifiers to recognize your browser, improve Site functionality, and analyze usage. Most browsers accept cookies by default. You can adjust your browser settings to refuse cookies or notify you when cookies are being used, but doing so may limit your ability to use certain features. We may use Google Analytics to understand Site usage and serve ads across other websites. To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout

7. Session Replay Technology

We use session replay technology (also known as user experience or UX replay) to record and analyze how users interact with our Site. This includes actions like clicks, scrolls, and navigation behavior. These recordings help us with customer service, technical troubleshooting, security, and marketing. This data is collected and managed by a third-party provider acting on our behalf.

8. ChatBot Technology

We use chatbots to assist with customer service via text or voice-based interaction. These bots respond using pre-programmed logic and machine learning. If a chatbot cannot assist, it may transfer you to a live agent. We may collect and store the content of your chatbot interactions, which may be used for quality assurance, training, or fraud prevention. Transcripts may be reviewed by us and/or our third-party provider.

9. Advertising and Online Tracking

We may display advertisements and allow third-party partners to collect certain data when you visit the Site. This includes browser type, click behavior, device identifiers, time stamps, and interactions with ads. These partners may track your activity across our Site and other websites, mobile apps, or devices to deliver ads tailored to your interests (cross-contextual behavioral advertising). They may use tracking technologies such as cookies, tags, pixels, mobile advertising IDs, and cross-device linking. Our systems do not respond to “Do Not Track” signals, but some of our third-party partners allow you to opt out of targeted advertising. Visit www.networkadvertising.org or www.aboutads.info/choices to manage your preferences. Please note that opt-out settings are device- and browser-specific.

10. Managing Your Information Preferences

You may opt out of receiving marketing emails by following the unsubscribe link at the bottom of any marketing message. However, you may still receive non-marketing emails, such as updates regarding your account or services you’ve requested.

11. Be Careful When You Share Information with Others

Any information you share publicly on the Site or in interactive features (e.g., forums, reviews, or comments) may be viewed and used by others. We are not responsible for the use or misuse of information you choose to share with third parties. Please exercise caution when posting or sharing information.

12. Security

We maintain administrative, technical, and physical safeguards to help protect your information. Access is limited to authorized individuals and trusted service providers who need it for business purposes. However, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security, and any transmission of personal information is at your own risk.

13. Links

Our Site may contain links to other websites. The presence of a link does not imply endorsement or affiliation. We are not responsible for the privacy or data practices of third-party websites. Please read the privacy policies of any external sites you visit.

14. Children’s Privacy

The Site and Services are intended for users aged 18 and older. We do not knowingly collect Personal Information from children under 13. If we learn that we have unintentionally collected such information, we will delete it.

 15. Processing in the United States

Your Personal Information may be processed and stored in the United States. If you reside outside the U.S., please be aware that U.S. laws may offer different protections than those in your home country. By using the Site or Services, you consent to the transfer and storage of your information in the United States.

16. Notice to Residents of Canada

If you reside in Canada, you may have the right to access or correct your Personal Information. To do so, please contact us using the information provided on the Site. We may require identity verification before processing such requests. You may also withdraw consent to our processing of your information, subject to legal and contractual limitations. If you withdraw consent for essential services, we may no longer be able to provide you with certain features or benefits.

17. Privacy Policy Changes

We may update this Privacy Policy periodically. If we make changes, the revised policy will be posted on the Site with the updated “Revised” date. Continued use of the Site or Services after any updates means you accept the revised terms.

18. Contact Us

If you have any questions, concerns, or wish to submit a complaint, please contact us using the information available on the Site. Please print or save a copy of this Privacy Policy for your records, and check the Site regularly for any changes.